Why aren't there dollar figures on this page?
Because a published price cannot account for your transaction volume, your accounts, your payroll and how far behind you are. A cheap advertised rate that does not apply to you wastes your time. We review your situation, then give you one fixed number in writing — and hold to it.
What happens if my transaction volume changes?
We tell you before we re-quote. If your volume grows materially we will flag it at the next cycle and offer a revised fee rather than quietly billing more. If it shrinks, we will look at reducing the scope with you.
Do I need to switch my accounting software?
No. We work with Xero, MYOB, QuickBooks and a range of other platforms, and we are comfortable in a spreadsheet if that is genuinely where your business lives. If your setup is genuinely costing you time, we will tell you — but we are not going to sell you a platform you do not need.
What do you need from me?
Access to your bank feeds, a shared folder for receipts and invoices, and roughly 20 minutes a month answering questions. That is genuinely all. If a document is missing we will chase it once, clearly, and then carry on with the rest.
Do you charge for the first call?
No. The first 20-minute call is free and carries no obligation. If it turns out we are not the right fit, we will say so and point you somewhere better.
Is my financial data secure?
Your records are accessed through least-privilege permissions, transmitted over encrypted connections, and never used to train third-party models. We use Australian-hosted systems where the option exists, and we are happy to walk you through exactly where your data sits.
Can I buy just one service?
Yes. Most of the add-ons above work as standalone engagements. A one-off tax worksheet or a BAS catch-up does not require a monthly retainer.
Who actually does the work?
The support team, with Kris reviewing the output before it reaches you. You will know who is on your account, and there is always one accountable person — Kris.